Saturday, September 19, 2009

Fickle washing machine

Yesterday afternoon I carried a load of towels downstairs and put them into the washer and closed the door. I then poured in the liquid detergent into the proper place, and then the fabric softener and pushed the power button and the power came on. Then I pushed "start" and the digital read-out blinked F 01 over and over. Uh, oh...I groaned. What now! So I switched it off, opened the door, closed the door and tried it again....and F 01, F 01, F 01....

Went upstairs and found the manual. It says if it shows F 01 to first try unplugging the unit for two minutes and plug back in and try to set it. Did that and still F 01, F 01, F 01.

I left it for hubby. He was not happy having to deal with this problem with a washer that is only a year old. So, he tried all the stuff I did. Then he found the electrical prints online and saw that he had to take the whole thing apart to get to the circuit board so left it for today. He got up this morning and went downstairs to work on it and decided to try to see if it worked and guess what? It works...for now. But who knows what mood it will be in tomorrow.

It seems that they make these product to fall apart or stop working after the warranty date so you have to go buy a new one. But why would they think we would want to go back and buy one of their products then? Probably no one cares anymore. They just want to make the product as cheaply as they can, charge us high prices and make huge profits and don't care if some of them stop working. They have our money already so who cares. And they think we are going to pay them for service calls on top of it, which many people do. But not these people. Jon can usually repair anything electrical, and if we can't we won't be buying another Kenmore!

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